Zoom incident

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

Minor Ongoing View vendor source →

Zoom is currently experiencing a minor incident affecting Calendar and Mail, which began 2d ago. The vendor's full update timeline is below.

Started
May 18, 2026, 06:08 PM UTC
Resolved
Ongoing
Duration
● 2d 2h
Detected by Pingoru
May 18, 2026, 06:08 PM UTC

Affected components

CalendarMail

Update timeline

  1. investigating May 18, 2026, 06:08 PM UTC

    We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating May 19, 2026, 12:39 AM UTC

    The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  3. identified May 19, 2026, 02:54 AM UTC

    We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. identified May 19, 2026, 10:55 AM UTC

    Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  5. identified May 19, 2026, 07:04 PM UTC

    Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  6. identified May 20, 2026, 03:11 AM UTC

    Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  7. identified May 20, 2026, 11:38 AM UTC

    Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.