Zoom incident
Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.
Zoom experienced a minor incident on May 16, 2026 affecting Calendar and Mail and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 16, 2026, 02:24 PM UTC
We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified May 16, 2026, 02:28 PM UTC
We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring May 16, 2026, 03:52 PM UTC
A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved May 16, 2026, 04:03 PM UTC
This incident has been resolved and the affected services have been restored.