Zoom incident

Service Degradation Affecting Zoom Support Website

Minor Resolved View vendor source →

Zoom experienced a minor incident on May 29, 2026 affecting Knowledge Base and Ticketing, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 05:28 PM UTC
Resolved
May 29, 2026, 06:52 PM UTC
Duration
1h 23m
Detected by Pingoru
May 29, 2026, 05:28 PM UTC

Affected components

Knowledge BaseTicketing

Update timeline

  1. investigating May 29, 2026, 05:28 PM UTC

    We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

  2. monitoring May 29, 2026, 05:47 PM UTC

    A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved May 29, 2026, 06:52 PM UTC

    This incident has been resolved and the affected services have been restored.