Zoom incident

Service Degradation Affecting Zoom Healthcare Integration in North America Region.

Minor Resolved View vendor source →

Zoom experienced a minor incident on May 9, 2026 affecting Integrations/Calendar/Plug-In/Add-In, lasting 10h 16m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 10:36 AM UTC
Resolved
May 09, 2026, 08:53 PM UTC
Duration
10h 16m
Detected by Pingoru
May 09, 2026, 10:36 AM UTC

Affected components

Integrations/Calendar/Plug-In/Add-In

Update timeline

  1. investigating May 09, 2026, 10:36 AM UTC

    We are currently investigating a service degradation affecting users' ability to create and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating May 09, 2026, 11:37 AM UTC

    We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  3. investigating May 09, 2026, 01:13 PM UTC

    We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  4. identified May 09, 2026, 02:46 PM UTC

    We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  5. monitoring May 09, 2026, 02:53 PM UTC

    The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  6. resolved May 09, 2026, 08:53 PM UTC

    This incident has been resolved.