Yousign experienced a minor incident on August 4, 2025 affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app
Update timeline
- monitoring Aug 04, 2025, 04:16 PM UTC
Some clients may experience a delay in accessing Yousign V2 and V3 APP and API. Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected].
- monitoring Aug 04, 2025, 04:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 04, 2025, 04:25 PM UTC
This incident has been resolved.