Yousign incident

Resolved – Degraded performance on APP/API v2 / v3

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Resolved after 48 minutes, affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more, on May 25, 2026.

resolved May 25, 2026, 08:17 AM UTC

Between 09:56 and 10:06 CET, customers may have experienced increased latency and intermittent slowness on API v2 and v3 endpoints. The issue has been identified and resolved. All services are now operating normally. We apologize for the inconvenience and thank you for your patience.

Started
May 25, 2026, 08:17 AM UTC
Resolved
May 25, 2026, 09:06 AM UTC
Duration
48m
Detected by Pingoru
May 25, 2026, 08:17 AM UTC

Affected components

API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app

Update timeline

  1. resolved May 25, 2026, 08:17 AM UTC

    Between 09:56 and 10:06 CET, customers may have experienced increased latency and intermittent slowness on API v2 and v3 endpoints. The issue has been identified and resolved. All services are now operating normally. We apologize for the inconvenience and thank you for your patience.

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