Yousign experienced a minor incident on July 5, 2026 affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 05, 2026, 02:54 AM UTC
Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application. Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.
- investigating Jul 05, 2026, 02:55 AM UTC
We are continuing to investigate this issue.
- investigating Jul 05, 2026, 03:20 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 05, 2026, 03:22 AM UTC
Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application. Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.
- resolved Jul 05, 2026, 03:43 AM UTC
This incident has been resolved.