Yousign experienced a minor incident on August 18, 2025 affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
APP V3 - https://yousign.appAPI V3 - https://api.yousign.app
Update timeline
- identified Aug 18, 2025, 02:06 PM UTC
We are currently experiencing delays in processing some QES eSignature requests. Please note that all signatures are still being properly recorded, and no data has been lost. We will share another update here shortly. If you have urgent questions, please contact our support team by sending an email to [email protected].
- resolved Aug 18, 2025, 06:49 PM UTC
This incident has been resolved.