Yousign incident

External provider incident: Archiving slow down

Minor Resolved View vendor source →

Yousign experienced a minor incident on August 26, 2025 affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 02:44 PM UTC
Resolved
Aug 26, 2025, 03:04 PM UTC
Duration
20m
Detected by Pingoru
Aug 26, 2025, 02:44 PM UTC

Affected components

API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app

Update timeline

  1. identified Aug 26, 2025, 02:44 PM UTC

    Our provider for the Long term archiving Service is currently experiencing an outage. Impact: downloading archiving might be unavailable, no data are lost. Here is the list of impacted services: - https://yousign.app (V3 Application) - https://api.yousign.app (V3 API) - https://webapp.yousign.com (V2 Application) - https://api.yousign.com (V2 API) Thank you for your understanding. For any questions or assistance, contact us at [email protected].

  2. identified Aug 26, 2025, 02:46 PM UTC

    All data are now synced.

  3. resolved Aug 26, 2025, 03:04 PM UTC

    This incident has been resolved.