Yousign incident

External provider incident: Archiving slow down

Yousign experienced a minor incident on September 28, 2025 affecting API V2 - https://api.yousign.com and APP V2 - https://webapp.yousign.com, lasting 7h 52m. The incident has been resolved; the full update timeline is below.

Started: Sep 28, 2025, 12:00 AM UTC
Resolved: Sep 28, 2025, 07:52 AM UTC
Duration: 7h 52m
Detected by Pingoru: Sep 28, 2025, 12:00 AM UTC

Affected components

API V2 - https://api.yousign.comAPP V2 - https://webapp.yousign.com

Update timeline

identified Sep 28, 2025, 05:17 AM UTC

Our provider for the Long term archiving Service is currently experiencing an outage. Impact: downloading archiving might be unavailable, no data are lost. Thank you for your understanding. For any questions or assistance, contact us at [email protected].
resolved Sep 28, 2025, 09:53 AM UTC

This incident has been resolved. All data are now synced.