V3 - Application and API degradation

Update timeline

1. investigating Feb 18, 2026, 10:04 AM UTC

   Since 10:49 AM, we have been experiencing instabilities affecting V3 applications, resulting in intermittent errors and latencies. We will keep you informed of any updates and will confirm once the situation is fully resolved.

2. investigating Feb 18, 2026, 11:01 AM UTC

   We are continuing to investigate this issue.

3. monitoring Feb 18, 2026, 11:18 AM UTC

   The applications are now fully functional. At this stage, the root cause has not yet been clearly identified. Our teams remain fully mobilized, actively monitoring the platform and continuing the investigation to determine the origin of the incident.

4. resolved Feb 18, 2026, 02:42 PM UTC

   Resolved – This incident has been resolved. Here is a summary of the event: * Starting at 10:00 AM UTC, we observed degraded performance across our services. The platform remained fully functional, but response times were higher than normal. * From 11:46 AM to 12:12 PM UTC, access to the service was severely degraded, with intermittent availability and reduced performance. * As of 12:12 PM UTC, all services have fully recovered. Access times have returned to normal and no further issues have been observed. We have thoroughly verified that all systems are now operating as expected. We sincerely apologize for any inconvenience this may have caused. Thank you for your patience.