Yoto Outage History

There were 3 Yoto outages since March 11, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.yotoplay.com

Minor May 1, 2026

Yoto App Library actions behaving incorrectly

Detected by Pingoru: May 01, 2026, 12:18 PM UTC
Resolved: May 01, 2026, 12:18 PM UTC
Duration: —

Affected: AndroidiPhone

Timeline · 2 updates

investigating May 01, 2026, 11:24 AM UTC

Status: Investigating We are currently investigating an issue affecting the Yoto App library. Customers on both iOs and Android may experience library interactions behaving incorrectly. Viewing cards is automatically adding items to the library without user intent. Additionally, removing items shows a success state, but after refreshing, the items still remain in the library. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience. Affected components Android (Degraded performance) iPhone (Degraded performance)
resolved May 01, 2026, 12:18 PM UTC

Status: Resolved The issue affecting Yoto App libraries has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components Android (Operational) iPhone (Operational)

Read the full incident report →

Minor March 18, 2026

Some users are having issues adding shared cards to their libraries

Detected by Pingoru: Mar 18, 2026, 01:52 PM UTC
Resolved: Mar 18, 2026, 01:52 PM UTC
Duration: —

Affected: iPhone

Timeline · 5 updates

investigating Mar 11, 2026, 12:21 PM UTC

Status: Investigating We are currently investigating an issue affecting adding shared cards to your library on the iOS app. Our team has found the cause of the issue, and we will provide an update as soon as possible. Thank you for your patience. Affected components iPhone (Degraded performance)
identified Mar 11, 2026, 02:05 PM UTC

Status: Identified We have identified the root cause of the issue affecting adding shared cards to user's libraries. We now have a fix available in version 3.32.1 which will be available on TestFlight shortly and will be available to all users in the next couple of days Affected components iPhone (Degraded performance)
monitoring Mar 12, 2026, 06:01 PM UTC

Status: Monitoring The issue affecting adding shared cards to your library on iOS has been resolved, and the service has returned to normal. Please go to the App Store to update your app to version 3.32.1 if you are experiencing this issue. Our team is closely monitoring the situation to ensure no further disruptions occur. If you experience any lingering issues, please contact our Customer Happiness team at https://support.yotoplay.com. Affected components iPhone (Degraded performance)
resolved Mar 18, 2026, 01:49 PM UTC

Status: Resolved The issue affecting our [service/system] has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components iPhone (Operational)
resolved Mar 18, 2026, 01:52 PM UTC

Status: Resolved The issue affecting adding shared cards to users libraries has been fully resolved. Please update to app version 3.32.1 on iOS. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components iPhone (Operational)

Read the full incident report →

Minor March 11, 2026

Yoto App library does not update

Detected by Pingoru: Mar 11, 2026, 09:44 AM UTC
Resolved: Mar 11, 2026, 09:44 AM UTC
Duration: —

Affected: AndroidiPhone

Timeline · 2 updates

identified Mar 11, 2026, 09:38 AM UTC

Status: Identified We are currently investigating an issue affecting the Yoto App libraries. Customers may experience issues loading the content in their Yoto App libraries. Our team is working to identify and address the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience. Affected components Android (Partial outage) iPhone (Partial outage)
resolved Mar 11, 2026, 09:44 AM UTC

Status: Resolved The issue affecting our Yoto App libraries has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components Android (Operational) iPhone (Operational)

Read the full incident report →

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