Yoto experienced a minor incident on October 1, 2026 affecting Android and iPhone, lasting 5d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 11:50 AM UTC
Status: Investigating We are currently investigating an issue affecting some cards in the Discover tab of the app. Customers may not be able to open certain content. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience. Affected components Android (Degraded performance) iPhone (Degraded performance)
- identified Oct 01, 2026, 11:59 AM UTC
Status: Identified We have identified the root cause of the issue affecting the Discover tab on the app. Our team is actively working on a fix and will share updates as progress is made. We apologize for any inconvenience this may cause. Affected components Android (Degraded performance) iPhone (Degraded performance)
- resolved Oct 06, 2026, 03:54 PM UTC
Status: Resolved The issue affecting the discover tab in the apps has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components Android (Operational) iPhone (Operational)