Yoto Card images not loading

Update timeline

1. investigating May 06, 2026, 03:20 PM UTC

   Status: Investigating We are currently investigating an issue affecting the yotoplay.com "yotoplay.com": http://yotoplay.com card store, where the images of Yoto Cards are not loading. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience. Affected components US Website (Degraded performance) AU Website (Degraded performance) EU Website (Degraded performance) UK Website (Degraded performance)

2. monitoring May 06, 2026, 03:35 PM UTC

   Status: Monitoring We have identified the root cause of the issue affecting loading of Yoto Card images. The issue is related to issues with Netlify: https://www.netlifystatus.com/. The system is recovering and our team is monitoring the situation. We apologize for any inconvenience this may cause. Affected components AU Website (Degraded performance) EU Website (Degraded performance) UK Website (Degraded performance) US Website (Degraded performance)

3. resolved May 06, 2026, 04:51 PM UTC

   Status: Resolved The issue affecting our [service/system] has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components US Website (Operational) AU Website (Operational) EU Website (Operational) UK Website (Operational)