Yoto incident
Issues applying Club credits in the AU store checkout
Yoto experienced a minor incident on June 1, 2026 affecting AU Website, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 09:06 AM UTC
Status: Investigating We are currently investigating an issue affecting the use of Yoto Club credits on au.yotoplay.com "au.yotoplay.com": http://au.yotoplay.com. Customers may experience losing their selection of application of credits when placing an order. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience. Affected components AU Website (Degraded performance)
- resolved Jun 01, 2026, 10:49 AM UTC
Status: Resolved The issue affecting our system has been fully resolved. Services are now operating as expected. We sincerely apologise for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com. Affected components AU Website (Operational)