Yoto experienced a minor incident on August 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 18, 2026, 11:12 AM UTC
Status: Investigating We are currently investigating an issue affecting my.yotoplay.com "my.yotoplay.com": http://my.yotoplay.com Customers may not be able to access the MYO website at this time. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
- resolved Aug 18, 2026, 11:30 AM UTC
Status: Resolved The issue affecting our [service/system] has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.
- resolved Aug 18, 2026, 11:36 AM UTC
Status: Resolved The issue affecting my.yotoplay.com "my.yotoplay.com": http://my.yotoplay.com has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.