Yoto incident

UK, EU & CA websites are down

Yoto is currently experiencing a major incident affecting EU Website and UK Website, which began 52 min ago. The vendor's full update timeline is below.

Started
May 10, 2026, 08:10 AM UTC
Resolved
Ongoing
Duration
● 51m
Detected by Pingoru
May 10, 2026, 08:10 AM UTC

Affected components

EU WebsiteUK Website

Update timeline

  1. investigating May 10, 2026, 07:57 AM UTC

    Status: Investigating We are currently investigating an issue affecting our UK, EU and CA websites. Customers may not be able to access the Yoto websites in these regions. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience. Affected components EU Website (Full outage) UK Website (Full outage)

  2. monitoring May 10, 2026, 08:10 AM UTC

    Status: Monitoring The issue affecting our websites has been resolved, and the service has returned to normal. Our team is closely monitoring the situation to ensure no further disruptions occur. If you experience any lingering issues, please contact our Customer Happiness team at https://support.yotoplay.com. Affected components EU Website (Operational) UK Website (Operational)