Workiva Outage History

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There were 6 Workiva outages since March 6, 2026 totaling 102h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.workiva.com

Minor April 22, 2026

Workiva AI degraded experience

Detected by Pingoru
Apr 22, 2026, 07:10 PM UTC
Resolved
Apr 22, 2026, 10:52 PM UTC
Duration
3h 42m
Affected: Third Party Provider: Google®, Amazon®, ISP, Other
Timeline · 3 updates
  1. identified Apr 22, 2026, 07:10 PM UTC

    We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

  2. monitoring Apr 22, 2026, 09:01 PM UTC

    A fix has been implemented in all regions and we are monitoring the results.

  3. resolved Apr 22, 2026, 10:52 PM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Notice April 8, 2026

Home page widget latency

Detected by Pingoru
Apr 08, 2026, 01:17 PM UTC
Resolved
Apr 08, 2026, 04:05 PM UTC
Duration
2h 48m
Affected: Access and Administration (Login, Home, Workspaces)
Timeline · 4 updates
  1. identified Apr 08, 2026, 01:17 PM UTC

    We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

  2. identified Apr 08, 2026, 01:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 08, 2026, 01:47 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Apr 08, 2026, 04:05 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Critical March 30, 2026

[SEC] Filings unavailable

Detected by Pingoru
Mar 30, 2026, 07:06 PM UTC
Resolved
Mar 31, 2026, 01:10 PM UTC
Duration
18h 4m
Affected: Third Party Provider: U.S. Securities and Exchange Commission
Timeline · 6 updates
  1. investigating Mar 30, 2026, 07:06 PM UTC

    We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers.

  2. identified Mar 30, 2026, 07:15 PM UTC

    Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  3. investigating Mar 30, 2026, 07:31 PM UTC

    We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers.

  4. monitoring Mar 30, 2026, 08:11 PM UTC

    We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed. Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

  5. monitoring Mar 31, 2026, 08:17 AM UTC

    Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

  6. resolved Mar 31, 2026, 01:10 PM UTC

    On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Notice March 30, 2026

Workiva Outage impacting app.wdesk.com

Detected by Pingoru
Mar 30, 2026, 05:38 PM UTC
Resolved
Mar 30, 2026, 09:13 PM UTC
Duration
3h 34m
Affected: Third Party Provider: Google®, Amazon®, ISP, Other
Timeline · 5 updates
  1. investigating Mar 30, 2026, 05:38 PM UTC

    We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

  2. monitoring Mar 30, 2026, 05:56 PM UTC

    Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

  3. monitoring Mar 30, 2026, 08:14 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Mar 30, 2026, 08:48 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 30, 2026, 09:13 PM UTC

    On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Critical March 12, 2026

Customer experience issues with Chains executing

Detected by Pingoru
Mar 12, 2026, 06:54 AM UTC
Resolved
Mar 12, 2026, 09:21 AM UTC
Duration
2h 27m
Affected: Data Management Suite (Wdata, Chains, Data Prep)
Timeline · 4 updates
  1. investigating Mar 12, 2026, 06:54 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

  2. investigating Mar 12, 2026, 08:09 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

  3. monitoring Mar 12, 2026, 08:22 AM UTC

    Mitigating steps have been taken. Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 12, 2026, 09:21 AM UTC

    Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor March 6, 2026

SSO login issue

Detected by Pingoru
Mar 06, 2026, 10:17 AM UTC
Resolved
Mar 09, 2026, 10:01 AM UTC
Duration
2d 23h
Affected: Access and Administration (Login, Home, Workspaces)Access and Administration (Login, Home, Workspaces)
Timeline · 4 updates
  1. investigating Mar 06, 2026, 10:17 AM UTC

    We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

  2. identified Mar 06, 2026, 11:03 AM UTC

    We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

  3. monitoring Mar 06, 2026, 11:58 AM UTC

    Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 09, 2026, 10:01 AM UTC

    Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

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