Workiva experienced a critical incident on May 6, 2026 affecting Access and Administration (Login, Home, Workspaces) and Productivity (Documents, Spreadsheets, Charts, Presentations) and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 05:56 AM UTC
We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.
- investigating May 06, 2026, 06:29 AM UTC
Our team continues to work towards a resolution. We will provide another update once more information becomes available.
- monitoring May 06, 2026, 07:35 AM UTC
Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.
- resolved May 06, 2026, 08:27 AM UTC
Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
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