Whatfix Outage History

Whatfix is up right now

Pingoru has recorded 35 incidents for Whatfix: 35 in the last 12 months and 6 in the last 90 days.

Source: status.whatfix.com

35incidents recorded
35last 12 months
6last 90 days
5 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Whatfix in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026619 of 720 (3%)
May 202632 of 744 (0%)
June 202631 of 720 (0%)
July 202631 of 744 (0%)
August 202620 of 744 (0%)
September 202633 of 720 (0%)
October 202621 of 744 (0%)
November 202600 of 208 (0%)

Incidents, newest first

Major October 21, 2026 Whatfix Support, Whatfix Community, and 2 other services are down 19m Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Mobile) - EU - End User Experience), Other Resources (Whatfix Support), Other Resources (Whatfix Community)

Started Oct 21, 2026, 10:25 AM UTC· resolved Oct 21, 2026, 10:44 AM UTC

  1. investigating Oct 21, 2026, 10:25 AM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  2. resolved Oct 21, 2026, 10:44 AM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.

Read the full incident report →

Major October 5, 2026 DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service are down 10m Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service)

Started Oct 05, 2026, 07:03 AM UTC· resolved Oct 05, 2026, 07:13 AM UTC

  1. investigating Oct 05, 2026, 07:03 AM UTC

    DAP (Web) - EU - Multi Format Outputs went down.

  2. investigating Oct 05, 2026, 07:03 AM UTC

    DAP (Web) - EU - Push to Production Service went down.

  3. investigating Oct 05, 2026, 07:04 AM UTC

    DAP (Web) - EU - Push to Production Service recovered.

  4. investigating Oct 05, 2026, 07:04 AM UTC

    DAP (Web) - EU - Multi Format Outputs recovered.

  5. investigating Oct 05, 2026, 07:09 AM UTC

    DAP (Web) - EU - Push to Production Service went down.

  6. resolved Oct 05, 2026, 07:13 AM UTC

    DAP (Web) - EU - Push to Production Service recovered.

Read the full incident report →

Minor September 16, 2026 Investigating – Intermittent P2P Failures 2h 30m Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Started Sep 16, 2026, 04:30 PM UTC· resolved Sep 16, 2026, 07:00 PM UTC

  1. investigating Sep 16, 2026, 04:30 PM UTC

    We are currently experiencing intermittent P2P failures. Our team is actively investigating and working on a fix. Further updates will be posted as we learn more.

  2. resolved Sep 16, 2026, 07:00 PM UTC

    We have identified the root cause of the intermittent P2P failures and applied a fix. We are currently monitoring to confirm full stability. Further updates will be posted if needed.

Read the full incident report →

Major September 15, 2026 DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service are down 3m Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs), Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Started Sep 15, 2026, 12:14 PM UTC· resolved Sep 15, 2026, 12:18 PM UTC

  1. investigating Sep 15, 2026, 12:14 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  2. investigating Sep 15, 2026, 12:15 PM UTC

    DAP (Web) - North America - Push to Production Service went down.

  3. resolved Sep 15, 2026, 12:18 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

Read the full incident report →

Major September 1, 2026 Whatfix Community is down 49s Other Resources (Whatfix Community)

Started Sep 01, 2026, 11:01 PM UTC· resolved Sep 01, 2026, 11:02 PM UTC

  1. investigating Sep 01, 2026, 11:01 PM UTC

    Whatfix Community went down.

  2. resolved Sep 01, 2026, 11:02 PM UTC

    Whatfix Community recovered.

Read the full incident report →

Major August 24, 2026 DAP (Web) - EU - Multi Format Outputs is down 21s Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs)

Started Aug 24, 2026, 10:06 AM UTC· resolved Aug 24, 2026, 10:07 AM UTC

  1. investigating Aug 24, 2026, 10:06 AM UTC

    DAP (Web) - EU - Multi Format Outputs went down.

  2. resolved Aug 24, 2026, 10:07 AM UTC

    DAP (Web) - EU - Multi Format Outputs recovered.

Read the full incident report →

Major August 5, 2026 DAP (Web/ Desktop) - North America - Studio is down 50s Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio)

Started Aug 05, 2026, 08:52 PM UTC· resolved Aug 05, 2026, 08:53 PM UTC

  1. investigating Aug 05, 2026, 08:52 PM UTC

    DAP (Web/ Desktop) - North America - Studio went down.

  2. resolved Aug 05, 2026, 08:53 PM UTC

    DAP (Web/ Desktop) - North America - Studio recovered.

Read the full incident report →

Major July 31, 2026 Whatfix Community and DAP (Enterprise) - North America are down 9m Digital Adoption Platform (DAP) - North America (DAP (Enterprise) - North America), Other Resources (Whatfix Community)

Started Jul 31, 2026, 12:49 PM UTC· resolved Jul 31, 2026, 12:58 PM UTC

  1. investigating Jul 31, 2026, 12:49 PM UTC

    DAP (Enterprise) - North America went down.

  2. investigating Jul 31, 2026, 12:51 PM UTC

    Whatfix Community went down.

  3. investigating Jul 31, 2026, 12:55 PM UTC

    DAP (Enterprise) - North America recovered.

  4. resolved Jul 31, 2026, 12:58 PM UTC

    Whatfix Community recovered.

Read the full incident report →

Major July 28, 2026 Whatfix Community is down 26m Other Resources (Whatfix Community)

Started Jul 28, 2026, 07:01 AM UTC· resolved Jul 28, 2026, 07:28 AM UTC

  1. investigating Jul 28, 2026, 07:01 AM UTC

    Whatfix Community went down.

  2. resolved Jul 28, 2026, 07:28 AM UTC

    Whatfix Community recovered.

Read the full incident report →

Major July 2, 2026 DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service are down 4m Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs), Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Started Jul 02, 2026, 07:38 AM UTC· resolved Jul 02, 2026, 07:42 AM UTC

  1. investigating Jul 02, 2026, 07:38 AM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down.

  2. investigating Jul 02, 2026, 07:41 AM UTC

    DAP (Web) - North America - Push to Production Service recovered.

  3. resolved Jul 02, 2026, 07:42 AM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.

Read the full incident report →

Major June 21, 2026 Whatfix Community is down 7m Other Resources (Whatfix Community)

Started Jun 21, 2026, 06:26 AM UTC· resolved Jun 21, 2026, 06:33 AM UTC

  1. investigating Jun 21, 2026, 06:26 AM UTC

    Whatfix Community went down.

  2. resolved Jun 21, 2026, 06:33 AM UTC

    Whatfix Community recovered.

Read the full incident report →

Major June 10, 2026 Whatfix Community is down 47m Other Resources (Whatfix Community)

Started Jun 10, 2026, 06:26 AM UTC· resolved Jun 10, 2026, 07:13 AM UTC

  1. investigating Jun 10, 2026, 06:26 AM UTC

    Whatfix Community went down.

  2. resolved Jun 10, 2026, 07:13 AM UTC

    Whatfix Community recovered.

Read the full incident report →

Major June 1, 2026 DAP (Web) - EU - Multi Format Outputs is down 4m Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs)

Started Jun 01, 2026, 09:23 AM UTC· resolved Jun 01, 2026, 09:27 AM UTC

  1. investigating Jun 01, 2026, 09:23 AM UTC

    DAP (Web) - EU - Multi Format Outputs went down.

  2. resolved Jun 01, 2026, 09:27 AM UTC

    DAP (Web) - EU - Multi Format Outputs recovered.

Read the full incident report →

Major May 26, 2026 DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, and 7 other services are down 2h 11m Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio), Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard), Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs), Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service) and 5 more

Started May 26, 2026, 12:41 PM UTC· resolved May 26, 2026, 02:53 PM UTC

  1. investigating May 26, 2026, 12:41 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down.

  2. investigating May 26, 2026, 12:49 PM UTC

    DAP (Web) - North America - Push to Production Service recovered.

  3. investigating May 26, 2026, 12:53 PM UTC

    DAP (Web) - North America - Push to Production Service went down.

  4. investigating May 26, 2026, 12:54 PM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.

  5. investigating May 26, 2026, 12:57 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  6. investigating May 26, 2026, 01:22 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

  7. investigating May 26, 2026, 01:31 PM UTC

    DAP (Web/ Desktop) - North America - Dashboard went down.

  8. investigating May 26, 2026, 01:31 PM UTC

    DAP (Web/ Desktop) - North America - Studio, DAP (Web) - North America - Push to Production Service, DAP (Enterprise) - North America, and 1 other resource went down.

  9. investigating May 26, 2026, 01:32 PM UTC

    DAP (Mobile) - North America - Content Authoring Services and DAP (Mobile) - North America - End User Experience went down and DAP (Web) - North America - Push to Production Service recovered.

  10. investigating May 26, 2026, 01:32 PM UTC

    DAP (Web/ Desktop) - EU - Dashboard went down.

  11. investigating May 26, 2026, 01:32 PM UTC

    DAP (Mobile) - North America - Content Authoring Services recovered.

  12. investigating May 26, 2026, 01:33 PM UTC

    DAP (Enterprise) - North America and DAP (Web/ Desktop) - EU - Dashboard recovered.

  13. investigating May 26, 2026, 01:33 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  14. investigating May 26, 2026, 01:35 PM UTC

    DAP (Mobile) - North America - End User Experience recovered.

  15. investigating May 26, 2026, 01:37 PM UTC

    DAP (Enterprise) - North America went down.

  16. investigating May 26, 2026, 01:37 PM UTC

    DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, and DAP (Enterprise) - North America recovered.

  17. investigating May 26, 2026, 01:40 PM UTC

    DAP (Web) - North America - Push to Production Service went down.

  18. investigating May 26, 2026, 01:40 PM UTC

    Whatfix Community recovered.

  19. investigating May 26, 2026, 01:53 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

  20. investigating May 26, 2026, 02:00 PM UTC

    DAP (Web/ Desktop) - North America - Dashboard went down.

  21. investigating May 26, 2026, 02:01 PM UTC

    DAP (Enterprise) - North America went down.

  22. investigating May 26, 2026, 02:01 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down and DAP (Enterprise) - North America recovered.

  23. investigating May 26, 2026, 02:02 PM UTC

    DAP (Mobile) - North America - Content Authoring Services and DAP (Web/ Desktop) - EU - Dashboard went down and DAP (Web/ Desktop) - North America - Dashboard recovered.

  24. investigating May 26, 2026, 02:02 PM UTC

    DAP (Mobile) - North America - Content Authoring Services and DAP (Web/ Desktop) - EU - Dashboard recovered.

  25. investigating May 26, 2026, 02:05 PM UTC

    DAP (Mobile) - North America - Content Authoring Services went down and DAP (Web) - North America - Push to Production Service recovered.

  26. investigating May 26, 2026, 02:06 PM UTC

    DAP (Web/ Desktop) - North America - Dashboard, DAP (Enterprise) - North America, and DAP (Web/ Desktop) - EU - Dashboard went down.

  27. investigating May 26, 2026, 02:06 PM UTC

    DAP (Web/ Desktop) - North America - Studio went down.

  28. investigating May 26, 2026, 02:08 PM UTC

    DAP (Mobile) - North America - End User Experience went down.

  29. investigating May 26, 2026, 02:09 PM UTC

    Whatfix Community went down.

  30. investigating May 26, 2026, 02:09 PM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.

  31. investigating May 26, 2026, 02:10 PM UTC

    DAP (Mobile) - North America - Content Authoring Services, DAP (Mobile) - North America - End User Experience, DAP (Enterprise) - North America, and 1 other resource recovered.

  32. investigating May 26, 2026, 02:10 PM UTC

    DAP (Web/ Desktop) - North America - Studio and Whatfix Community recovered.

  33. investigating May 26, 2026, 02:10 PM UTC

    DAP (Web/ Desktop) - North America - Dashboard recovered.

  34. investigating May 26, 2026, 02:21 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  35. investigating May 26, 2026, 02:22 PM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.

  36. investigating May 26, 2026, 02:35 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  37. investigating May 26, 2026, 02:35 PM UTC

    DAP (Web) - North America - Push to Production Service went down.

  38. investigating May 26, 2026, 02:38 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

  39. investigating May 26, 2026, 02:42 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  40. investigating May 26, 2026, 02:44 PM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.

  41. investigating May 26, 2026, 02:51 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down.

  42. resolved May 26, 2026, 02:53 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

Read the full incident report →

Major May 26, 2026 Dashboard and monitor are down 2h 12m Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - End User Experience), Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio), Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard), Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and 7 more

Started May 26, 2026, 12:41 PM UTC· resolved May 26, 2026, 02:53 PM UTC

  1. investigating May 26, 2026, 12:41 PM UTC

    We are currently experiencing elevated traffic on a subset of APIs, which is causing intermittent failures and increased response times for some users. Our engineering team is actively investigating and working to stabilize the affected services.

  2. resolved May 26, 2026, 02:53 PM UTC

    The elevated traffic observed on a subset of APIs has now reduced, and the issue has been mitigated. Services are operating normally, and we will continue monitoring system stability closely.

Read the full incident report →

Major May 21, 2026 DAP (Web) - EU - Multi Form... 5m Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service)

Started May 21, 2026, 07:49 AM UTC· resolved May 21, 2026, 07:54 AM UTC

  1. investigating May 21, 2026, 07:49 AM UTC

    DAP (Web) - EU - Multi Format Outputs went down.

Read the full incident report →

Major April 25, 2026 Whatfix Support is down 8h 38m Other Resources (Whatfix Support)

Started Apr 25, 2026, 04:59 AM UTC· resolved Apr 25, 2026, 01:37 PM UTC

  1. investigating Apr 25, 2026, 04:59 AM UTC

    Whatfix Support went down.

Read the full incident report →

Minor April 22, 2026 Popup creation and updates ... 2h 6m Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio), Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web/ Desktop) - EU - Studio), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web/ Desktop) - EU - Dashboard)

Started Apr 22, 2026, 05:50 PM UTC· resolved Apr 22, 2026, 07:56 PM UTC

  1. investigating Apr 22, 2026, 05:50 PM UTC

    Impact: In Popup, the “X” (close button) is incorrectly positioned at the top-right corner of the application instead of within the popup, which may cause confusion for end users. Current Mitigation: Popup creation and updates have been temporarily blocked to prevent further impact. Any popups created or updated between April 21, 02:35 UTC and April 22, 17:50 UTC are affected. We are actively working on fixing the impacted popups. The team is investigating the root cause and implementing a fix.

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Major April 22, 2026 DAP (Web) - EU - Multi Form... 8m Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service)

Started Apr 22, 2026, 12:25 PM UTC· resolved Apr 22, 2026, 12:34 PM UTC

  1. investigating Apr 22, 2026, 12:25 PM UTC

    DAP (Web) - EU - Push to Production Service went down.

Read the full incident report →

Major April 14, 2026 DAP (Mobile) - North Americ... 24m Digital Adoption Platform (DAP) - North America (DAP (Mobile) - North America - End User Experience)

Started Apr 14, 2026, 01:31 PM UTC· resolved Apr 14, 2026, 01:55 PM UTC

  1. investigating Apr 14, 2026, 01:31 PM UTC

    DAP (Mobile) - North America - End User Experience went down.

Read the full incident report →

Major April 9, 2026 DAP (Web) - North America -... 30m Other Resources (Whatfix Community)

Started Apr 09, 2026, 06:11 AM UTC· resolved Apr 09, 2026, 06:42 AM UTC

  1. investigating Apr 09, 2026, 06:11 AM UTC

    Whatfix Community went down.

Read the full incident report →

Major April 1, 2026 Whatfix Support, DAP (Web) ... 6h 44m Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs), Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service), Other Resources (Whatfix Support)

Started Apr 01, 2026, 07:12 AM UTC· resolved Apr 01, 2026, 01:56 PM UTC

  1. investigating Apr 01, 2026, 07:12 AM UTC

    DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service went down.

Read the full incident report →

Major March 29, 2026 Whatfix Support is down 4m Other Resources (Whatfix Support)

Started Mar 29, 2026, 03:20 AM UTC· resolved Mar 29, 2026, 03:24 AM UTC

  1. investigating Mar 29, 2026, 03:20 AM UTC

    Whatfix Support went down.

Read the full incident report →

Major March 27, 2026 Dashboard is unavailable 2h 34m Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio), Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard)

Started Mar 27, 2026, 12:50 PM UTC· resolved Mar 27, 2026, 03:24 PM UTC

  1. investigating Mar 27, 2026, 12:50 PM UTC

    Dashboard is currently unavailable, the issue is related to our internal services. We're working on fixing the issue and dashboard will be available again very soon.

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Major March 24, 2026 Whatfix Community is down 33m Other Resources (Whatfix Community)

Started Mar 24, 2026, 06:46 PM UTC· resolved Mar 24, 2026, 07:19 PM UTC

  1. investigating Mar 24, 2026, 06:46 PM UTC

    Whatfix Community went down.

Read the full incident report →