Whatfix incident

Dashboard is unavailable

Resolved after 2 hours 34 minutes, affecting Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio) and Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard), on March 27, 2026.

investigating Mar 27, 2026, 12:50 PM UTC

Dashboard is currently unavailable, the issue is related to our internal services. We're working on fixing the issue and dashboard will be available again very soon.

Started
Mar 27, 2026, 12:50 PM UTC
Resolved
Mar 27, 2026, 03:24 PM UTC
Duration
2h 34m
Detected by Pingoru
Mar 27, 2026, 12:50 PM UTC

Affected components

Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio)Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard)

Update timeline

  1. investigating Mar 27, 2026, 12:50 PM UTC

    Dashboard is currently unavailable, the issue is related to our internal services. We're working on fixing the issue and dashboard will be available again very soon.

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