Whatfix experienced a minor incident on September 16, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service), lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)
Update timeline
- investigating Sep 16, 2026, 04:30 PM UTC
We are currently experiencing intermittent P2P failures. Our team is actively investigating and working on a fix. Further updates will be posted as we learn more.
- resolved Sep 16, 2026, 07:00 PM UTC
We have identified the root cause of the intermittent P2P failures and applied a fix. We are currently monitoring to confirm full stability. Further updates will be posted if needed.