Whatfix incident

DAP (Web) - EU - Multi Form...

Major Resolved View vendor source →

Whatfix experienced a major incident on April 22, 2026 affecting Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs) and Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service), lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 12:25 PM UTC
Resolved
Apr 22, 2026, 12:34 PM UTC
Duration
8m
Detected by Pingoru
Apr 22, 2026, 12:25 PM UTC

Affected components

Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs)Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service)

Update timeline

  1. investigating Apr 22, 2026, 12:25 PM UTC

    DAP (Web) - EU - Push to Production Service went down.

  2. resolved Apr 22, 2026, 12:34 PM UTC

    DAP (Web) - EU - Push to Production Service recovered.