Resolved after 2 hours 6 minutes, affecting Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio) and Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard) and 1 more, on April 22, 2026.
Impact: In Popup, the “X” (close button) is incorrectly positioned at the top-right corner of the application instead of within the popup, which may cause confusion for end users. Current Mitigation: Popup creation and updates have been temporarily blocked to prevent further impact. Any popups created or updated between April 21, 02:35 UTC and April 22, 17:50 UTC are affected. We are actively working on fixing the impacted popups. The team is investigating the root cause and implementing a fix.
Affected components
Update timeline
- investigating Apr 22, 2026, 05:50 PM UTC
Impact: In Popup, the “X” (close button) is incorrectly positioned at the top-right corner of the application instead of within the popup, which may cause confusion for end users. Current Mitigation: Popup creation and updates have been temporarily blocked to prevent further impact. Any popups created or updated between April 21, 02:35 UTC and April 22, 17:50 UTC are affected. We are actively working on fixing the impacted popups. The team is investigating the root cause and implementing a fix.
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