Whatfix experienced a major incident on July 31, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Enterprise) - North America) and Other Resources (Whatfix Community), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Enterprise) - North America)Other Resources (Whatfix Community)
Update timeline
- investigating Jul 31, 2026, 12:49 PM UTC
DAP (Enterprise) - North America went down.
- resolved Jul 31, 2026, 12:58 PM UTC
Whatfix Community recovered.