Whatfix incident

DAP (Web) - EU - Multi Form...

Major Resolved View vendor source →

Whatfix experienced a major incident on May 21, 2026 affecting Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs) and Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:49 AM UTC
Resolved
May 21, 2026, 07:54 AM UTC
Duration
5m
Detected by Pingoru
May 21, 2026, 07:49 AM UTC

Affected components

Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs)Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service)

Update timeline

  1. investigating May 21, 2026, 07:49 AM UTC

    DAP (Web) - EU - Multi Format Outputs went down.

  2. resolved May 21, 2026, 07:54 AM UTC

    DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered.