Whatfix experienced a major incident on April 14, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Mobile) - North America - End User Experience), lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Mobile) - North America - End User Experience)
Update timeline
- investigating Apr 14, 2026, 01:31 PM UTC
DAP (Mobile) - North America - End User Experience went down.
- resolved Apr 14, 2026, 01:55 PM UTC
DAP (Mobile) - North America - End User Experience recovered.