Whatfix experienced a major incident on July 2, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service), lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)
Update timeline
- investigating Jul 02, 2026, 07:38 AM UTC
DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down.
- resolved Jul 02, 2026, 07:42 AM UTC
DAP (Web) - North America - Multi Format Outputs recovered.