Whatfix incident

DAP (Web) - North America -...

Major Resolved View vendor source →

Whatfix experienced a major incident on September 15, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service) and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 12:14 PM UTC
Resolved
Sep 15, 2026, 12:18 PM UTC
Duration
3m
Detected by Pingoru
Sep 15, 2026, 12:14 PM UTC

Affected components

Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Update timeline

  1. investigating Sep 15, 2026, 12:14 PM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  2. resolved Sep 15, 2026, 12:18 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.