WellSky experienced a notice incident on August 22, 2025 affecting CarePort Care Management and CarePort Referral Management and 1 more component, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 22, 2025, 08:21 PM UTC
Dear Client, Earlier today, you may have received an email with the subject line “Welcome to WellSky Customer Community!” from “Coding” ([email protected]). This message was sent in error during internal testing. We want to reassure you that: The message is not malicious and is not a phishing attempt. Your account and information remain secure. No action is required on your part; please disregard the message. We apologize for any confusion this may have caused and appreciate your understanding. Sincerely, WellSky
- resolved Aug 25, 2025, 02:05 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.