TPx Communications Outage History

TPx Communications is up right now

There were 3 TPx Communications outages since February 18, 2026 totaling 12h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://tpxcommunications.statuspage.io

Minor April 29, 2026

Frontier Outage - Los Angeles Area

Detected by Pingoru
Apr 29, 2026, 12:32 AM UTC
Resolved
Apr 29, 2026, 04:03 AM UTC
Duration
3h 30m
Affected: TPx Internet Access
Timeline · 2 updates
  1. identified Apr 29, 2026, 12:32 AM UTC

    TPx customers in the greater Los Angeles area may be experiencing intermittent service interruptions. Our investigation has correlated these issues with the Frontier Network. Frontier has identified a fiber cut in their network and has a fiber construction team at the location. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

  2. resolved Apr 29, 2026, 04:03 AM UTC

    Frontier has completed repairs to the damaged fiber-optic cable, and services have been restored as of 7:11 pm Pacific Time. If you believe your service is still impacted, please open a support case with our technical teams at www.tpx.com/support.

Read the full incident report →

Major March 24, 2026

Dallas Network Interruption

Detected by Pingoru
Mar 24, 2026, 12:30 PM UTC
Resolved
Mar 24, 2026, 05:09 PM UTC
Duration
4h 39m
Affected: Network PowerRouting Infrastructure
Timeline · 4 updates
  1. investigating Mar 24, 2026, 12:30 PM UTC

    We are currently investigating a possible power issue in our Dallas, Texas office. A Technician has been dispatched to the location for further investigation with an ETA of 8:00 am CDT. Our Network Engineering team has also been engaged. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

  2. identified Mar 24, 2026, 01:11 PM UTC

    Our technician is currently onsite and has confirmed that all HVAC systems are down. A fire alarm has also been triggered; however, there is no indication of an actual fire. The fire alarm vendor is en route and is expected to arrive by 8:30 AM CDT. At this time, all five HVAC units serving the office are down, and restoring these systems is a priority as temperatures in the office continue to rise. The high temperatures have caused some of our network equipment to shut down, causing partial customer service to be interrupted. There is currently no estimated time to repair (ETTR). If you believe your services may be impacted, please open a support case with our technical team at www.tpx.com/support.

  3. monitoring Mar 24, 2026, 03:51 PM UTC

    We have restored the HVAC system and reconfigured power to restore customer services. We are reviewing outstanding alarms and clearing them one by one. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

  4. resolved Mar 24, 2026, 05:09 PM UTC

    We are seeing all equipment back to normal, and all customers impacted back in service. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

Read the full incident report →

Critical February 18, 2026

Las Vegas Network Outage

Detected by Pingoru
Feb 18, 2026, 12:47 PM UTC
Resolved
Feb 18, 2026, 04:37 PM UTC
Duration
3h 50m
Affected: TPx Customer Portal
Timeline · 3 updates
  1. investigating Feb 18, 2026, 12:47 PM UTC

    We are currently experiencing a major outage in the Las Vegas Area. We are escalating with our Providers for immediate investigation. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

  2. monitoring Feb 18, 2026, 01:32 PM UTC

    One of our redundant links has restored and the Las Vegas Market is now back up. We are monitoring the service and awaiting a root cause from our Provider. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

  3. resolved Feb 18, 2026, 04:37 PM UTC

    We see that services have been stable with no further interruptions. Resolving this event. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

Read the full incident report →

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