TPx Communications experienced a notice incident on January 22, 2026 affecting Routing Infrastructure, lasting 5d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 22, 2026, 09:28 PM UTC
The National Weather Service has issued a Winter Storm Watch that includes the TPx Dallas, Atlanta, and Boston area network hubs effective Friday, January 23, 2026 through Monday, January 26, 2026. Forecast conditions include extreme cold, snow, sleet, and freezing rain, with the potential for ice accumulation. We want to assure you that the TPx NOC is actively preparing for this event. With the possibility of service impacts we would like to assure you that our dedication continues to be focused on supporting our customers. Our Support and Engineering Teams are closely monitoring the situation and will continue to do so throughout the duration of the storm. We will continue to monitor weather conditions and network performance throughout the storm. Should conditions change or service updates become necessary, we will communicate them promptly. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
- resolved Jan 28, 2026, 01:44 AM UTC
The TPx network experienced no major outages during this event. Closing this communication