TPx Communications incident

Dash Application Event

Resolved after 4 hours, affecting System Applications, on September 16, 2026.

resolved Sep 16, 2026, 08:01 PM UTC

IT has corrected this issue and Dash is now working as expected. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com

Started
Sep 16, 2026, 04:01 PM UTC
Resolved
Sep 16, 2026, 08:01 PM UTC
Duration
4h
Detected by Pingoru
Sep 16, 2026, 04:01 PM UTC

Affected components

System Applications

Update timeline

  1. identified Sep 16, 2026, 04:01 PM UTC

    TPx has identified a network event impacting customer access to our Dash Application. The TPx IT team is currently engaged and investigating the issue. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com

  2. monitoring Sep 16, 2026, 05:58 PM UTC

    TPx NOC is monitoring for updates from our IT department. They are still troubleshooting the issue. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com

  3. resolved Sep 16, 2026, 08:01 PM UTC

    IT has corrected this issue and Dash is now working as expected. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com

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