Resolved after 14 hours 7 minutes, affecting TPx Internet Access, on August 10, 2026.
Our Engineering team has corrected the congestion issue due to link saturation to our Atlanta market from Dallas. Traffic was migrated away from the link to resolve the packet loss and slow internet speeds our customers were experiencing. If you are experience internet issues please submit a support request through www.tpx.com/support.
Affected components
Update timeline
- identified Aug 10, 2026, 04:15 PM UTC
The TPx Engineering team has identified congestion affecting traffic in our Atlanta Market. Customers may be experiencing slow speed or packet loss on their internet service. Our Engineering team is working diligently to correct this issue. If you are experience internet issues in the Atlanta area please submit a support request through www.tpx.com/support.
- resolved Aug 11, 2026, 06:23 AM UTC
Our Engineering team has corrected the congestion issue due to link saturation to our Atlanta market from Dallas. Traffic was migrated away from the link to resolve the packet loss and slow internet speeds our customers were experiencing. If you are experience internet issues please submit a support request through www.tpx.com/support.
Your product runs on more than TPx Communications
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services