TPx Communications experienced a minor incident on May 29, 2026 affecting MSx WAN (SD-WAN), lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 29, 2026, 09:22 PM UTC
TPx has identified and is monitoring a service disruption for our customers using Towerstream OTT services with TPx SD-WAN equipment in the Los Angeles CA area. Towerstream is working diligently to restore its network as quickly as possible. They have provided a notice of possible service restoration this afternoon 5/29. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
- resolved May 29, 2026, 11:29 PM UTC
Towerstream has corrected its network issue, and we are seeing customer services restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.