TPx Communications experienced a critical incident on May 22, 2026 affecting Routing Infrastructure and TPx Internet Access, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 22, 2026, 08:22 AM UTC
We are currently experiencing a major outage in the Las Vegas Area. We identified a maintenance activity that is unexpectedly affecting our redundant link and we are escalating with our Providers for immediate investigation. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
- monitoring May 22, 2026, 10:21 AM UTC
We have confirmed that the primary link outage was caused by a scheduled maintenance window (MOP 72515). This link successfully restored at 02:28 PST, recovering network connectivity and bringing the Las Vegas market back online. Our team is currently monitoring service stability on the active circuit. Concurrently, we are escalating the issue with the secondary provider to restore the redundant link, which remains down.
- resolved May 22, 2026, 11:59 AM UTC
We have verified that both impacted links are now fully restored, completely recovering connectivity and redundancy for the Las Vegas network. As services remain stable with no further interruptions, we are resolving this incident. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.