Todyl incident

SIEM/EDR: Intermittent Agent Offline Reports

Notice Resolved View vendor source →

Todyl experienced a notice incident on September 26, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 08:02 AM UTC
Resolved
Sep 26, 2025, 08:02 AM UTC
Duration
—
Detected by Pingoru
Sep 26, 2025, 08:02 AM UTC

Update timeline

  1. resolved Sep 26, 2025, 03:03 PM UTC

    We are aware of an issue where SIEM/EDR agents were intermittently reporting as offline in the dashboard between 2:05 MT and 8:22 MT. The only impact was a potential delay in the application of new SIEM/EDR policies to agents. Agents remained fully connected and were continuing to enforce existing policies as expected. This issue did not affect SASE functionality.