Todyl incident
SIEM Results Loading Delay Impacting Case Portal Visibility
Resolved after 2 hours 43 minutes, affecting SIEM Processing & Alerting, on August 4, 2026.
The platform has returned to normal operation. We are continuing to monitor the situation to ensure full stability. Further updates will be provided if necessary.
Affected components
Update timeline
- investigating Aug 04, 2026, 03:33 PM UTC
We are currently conducting an active investigation into an issue affecting our SIEM platform. Users may be experiencing delays when loading SIEM results. As a result of this delay, cases may also appear delayed in the portal. Our team is aware of the impact and is actively investigating the affected components. Further updates will be provided as more information becomes available.
- identified Aug 04, 2026, 04:25 PM UTC
We have identified the root cause of the delays affecting SIEM results loading. The issue has been traced to a third-party upstream provider, and we are actively working with them to implement a fix. Users may continue to experience delays in SIEM results loading and cases appearing in the portal in the interim. Data integrity is not affected. Further updates will be provided as progress is made.
- monitoring Aug 04, 2026, 04:46 PM UTC
The platform has returned to normal operation. We are continuing to monitor the situation to ensure full stability. Further updates will be provided if necessary.
- resolved Aug 04, 2026, 06:16 PM UTC
This incident has been resolved.
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