Resolved after 22 hours 54 minutes, affecting Hong Kong and Singapore, SIN and 1 more, on September 2, 2026.
This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.
Affected components
Update timeline
- identified Sep 02, 2026, 03:15 PM UTC
Due to an upstream outage at the LA PoP, we are seeing intermittent connectivity challenges across several routes to other PoPs. We have identified the impacted routes and are working on options to improve performance. Will update as soon as we have more information.
- monitoring Sep 02, 2026, 05:50 PM UTC
This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.
- resolved Sep 03, 2026, 02:10 PM UTC
This incident has been resolved.
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