Todyl incident

LA PoP Packetloss and Routing Errors

Resolved after 22 hours 54 minutes, affecting Hong Kong and Singapore, SIN and 1 more, on September 2, 2026.

monitoring Sep 02, 2026, 05:50 PM UTC

This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.

Started
Sep 02, 2026, 03:15 PM UTC
Resolved
Sep 03, 2026, 02:10 PM UTC
Duration
22h 54m
Detected by Pingoru
Sep 02, 2026, 03:15 PM UTC

Affected components

Hong KongSingapore, SINTokyo, JPNAuckland, NZ

Update timeline

  1. identified Sep 02, 2026, 03:15 PM UTC

    Due to an upstream outage at the LA PoP, we are seeing intermittent connectivity challenges across several routes to other PoPs. We have identified the impacted routes and are working on options to improve performance. Will update as soon as we have more information.

  2. monitoring Sep 02, 2026, 05:50 PM UTC

    This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.

  3. resolved Sep 03, 2026, 02:10 PM UTC

    This incident has been resolved.

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