Todyl incident

Intermittent SASE Tunnel Errors

Notice Resolved View vendor source →

Todyl experienced a notice incident on August 20, 2026 affecting Secure Global Network, lasting 6h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 03:50 PM UTC
Resolved
Aug 20, 2026, 10:32 PM UTC
Duration
6h 42m
Detected by Pingoru
Aug 20, 2026, 03:50 PM UTC

Affected components

Secure Global Network

Update timeline

  1. investigating Aug 20, 2026, 03:50 PM UTC

    Investigating intermittent reported SASE tunnel errors. Please let technical support know if you are experiencing any tunnel issues. We will update here with more information shortly.

  2. identified Aug 20, 2026, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 20, 2026, 05:16 PM UTC

    A fix has been implemented and we are monitoring tunnels for any other issues. Please let us know if you are experiencing any further challenges.

  4. resolved Aug 20, 2026, 10:32 PM UTC

    This incident has been resolved.