Resolved after 6 hours 42 minutes, affecting Secure Global Network, on August 20, 2026.
A fix has been implemented and we are monitoring tunnels for any other issues. Please let us know if you are experiencing any further challenges.
Affected components
Update timeline
- investigating Aug 20, 2026, 03:50 PM UTC
Investigating intermittent reported SASE tunnel errors. Please let technical support know if you are experiencing any tunnel issues. We will update here with more information shortly.
- identified Aug 20, 2026, 04:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 20, 2026, 05:16 PM UTC
A fix has been implemented and we are monitoring tunnels for any other issues. Please let us know if you are experiencing any further challenges.
- resolved Aug 20, 2026, 10:32 PM UTC
This incident has been resolved.
Your product runs on more than Todyl
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services