Todyl incident
Cloudflare error causing intermittent portal delays
Todyl experienced a minor incident on June 22, 2026 affecting Todyl.com & Management Portal, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 02:52 PM UTC
Some partners may be experiencing intermittent latency when using the Todyl portal. Currently there is a partial Cloudflare system error being reported, leading to the intermittent errors on the Todyl portal. We are monitoring the situation closely and getting updates from Cloudflare. We will be be providing regular updates. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
- identified Jun 22, 2026, 02:56 PM UTC
The issue has been identified and awaiting on a Cloudflare resolution. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
- monitoring Jun 22, 2026, 04:45 PM UTC
Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
- identified Jun 22, 2026, 04:48 PM UTC
Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
- monitoring Jun 22, 2026, 04:48 PM UTC
majority of congestion and packet drops has been mitigated. Services are stable, with only minor residual impact remaining. A small number of intermittent errors may still be observed for services with origins in North America. We are putting this into a monitoring state.
- monitoring Jun 22, 2026, 05:03 PM UTC
Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
- resolved Jun 22, 2026, 09:01 PM UTC
This incident is considered resolved as we see no impact on Todyl portal anymore, despite Cloudflare still continuing to monitor the issue.