Todyl incident

Delayed EDR Policy Updates on Some Endpoints

Notice Resolved View vendor source →

Todyl experienced a notice incident on May 22, 2026 affecting NGAV/EDR, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 02:47 AM UTC
Resolved
May 22, 2026, 05:34 AM UTC
Duration
2h 47m
Detected by Pingoru
May 22, 2026, 02:47 AM UTC

Affected components

NGAV/EDR

Update timeline

  1. investigating May 22, 2026, 02:47 AM UTC

    We're investigating a delay in EDR policy updates affecting a small subset of endpoints. Impacted agents remain fully connected and continue enforcing current policies. Detection, prevention, and response functionality are unaffected.

  2. identified May 22, 2026, 05:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2026, 05:34 AM UTC

    This incident has been resolved.