Todyl incident

Investigating intermittent URL resolution issue

Notice Resolved View vendor source →

Todyl experienced a notice incident on July 24, 2026 affecting Secure Global Network, lasting 17h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 03:35 AM UTC
Resolved
Jul 24, 2026, 08:46 PM UTC
Duration
17h 11m
Detected by Pingoru
Jul 24, 2026, 03:35 AM UTC

Affected components

Secure Global Network

Update timeline

  1. investigating Jul 24, 2026, 03:35 AM UTC

    We are currently investigating reports of certain URLs intermittently failing to resolve correctly. Some domains, including those in the Google domain family, may be impacted. Our team is actively investigating and we will provide updates as more information becomes available.

  2. monitoring Jul 24, 2026, 02:01 PM UTC

    A third party provider has implemented a fix that appears to have resolved the intermittent URL failure. We will continue to monitor for any other issues and update here as needed.

  3. resolved Jul 24, 2026, 08:46 PM UTC

    This incident has been resolved.