Todyl incident
SASE Connectivity impacting subset of Windows Server 2016/2019
Resolved after 1 day, affecting Secure Global Network, on October 5, 2026.
A fix has been implemented and we are monitoring the results. Please reach out to our Technical Support Team if you are seeing any further issues at all.
Affected components
Update timeline
- investigating Oct 05, 2026, 02:54 PM UTC
A small subset of agents running on Windows Server 2016/2019 are reporting connectivity issues. We are investigating this right now and will update when we have more information.
- identified Oct 05, 2026, 06:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2026, 09:51 PM UTC
A fix has been implemented and we are monitoring the results. Please reach out to our Technical Support Team if you are seeing any further issues at all.
- resolved Oct 06, 2026, 03:12 PM UTC
This incident has been resolved.
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