Todyl incident
Investigating Miami Point of Presence (PoP) Connectivity Issue
Todyl experienced a minor incident on June 23, 2026 affecting Secure Global Network and Miami, FL USA, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2026, 10:43 PM UTC
We are currently investigating connectivity issues with the Miami Point of Presence (PoP). Devices will automatically route to the next nearest and fastest PoP and Static IP traffic will egress from the configured secondary location. Will update here as we the investigation continues.
- identified Jun 23, 2026, 11:00 PM UTC
The connectivity issue was caused by a power outage from a third party provider. The provider is aware and currently working to restore power as soon as possible.
- monitoring Jun 23, 2026, 11:21 PM UTC
The connectivity issue with the Miami Point of Presence (PoP) has been restored. We will continue to monitor to ensure no other issues, but SASE, tunnels, and Static IP traffic should be connecting now.
- resolved Jun 24, 2026, 12:43 AM UTC
This incident has been resolved.