Resolved after 8 hours 10 minutes, affecting Houston, TX, on June 15, 2026.
Performance has returned to normal operation for the Secure Global Network (SASE) - Houston, HOU region. The system has self-recovered and affected users should no longer be experiencing elevated latency or reduced throughput. We are continuing to monitor the environment to ensure sustained stability.
Affected components
Update timeline
- investigating Jun 15, 2026, 08:18 PM UTC
We are currently investigating performance degradation affecting the Secure Global Network (SASE) - Houston, HOU region. A subset of users connecting through this region may be experiencing elevated latency or reduced throughput. Our engineering team is actively investigating the root cause.
- monitoring Jun 15, 2026, 08:53 PM UTC
Performance has returned to normal operation for the Secure Global Network (SASE) - Houston, HOU region. The system has self-recovered and affected users should no longer be experiencing elevated latency or reduced throughput. We are continuing to monitor the environment to ensure sustained stability.
- resolved Jun 16, 2026, 04:29 AM UTC
This incident has been resolved.
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