Todyl incident

Intermittent Authentication Errors In Portal

Minor Resolved View vendor source →

Todyl experienced a minor incident on October 7, 2025 affecting Todyl.com & Management Portal, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 03:18 PM UTC
Resolved
Oct 07, 2025, 04:51 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 07, 2025, 03:18 PM UTC

Affected components

Todyl.com & Management Portal

Update timeline

  1. investigating Oct 07, 2025, 03:18 PM UTC

    We are aware of an issue causing intermittent failures when performing actions in the portal, affecting a small subset of users. Impacted users may see permission-related errors. Our engineering team is currently investigating the cause.

  2. monitoring Oct 07, 2025, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2025, 04:51 PM UTC

    This incident has been resolved.