Issues Logging into Portal on Instance H
Timeline · 1 update
- resolved Jun 06, 2025, 10:51 PM UTC
Multiple reports of issues when attempting to log in to the portal for customers on instance H.
ThreatLocker Outage History
ThreatLocker is up right nowThreatLocker had 29 outages in the last 2 years — averaging 1.2 incidents per month.
There were 29 ThreatLocker outages since June 2, 2025. Each is summarised below — incident details, duration, and resolution information.
Chat System Outage
Timeline · 1 update
- resolved Jun 06, 2025, 10:33 PM UTC
Our Support team was unable to receive chat requests due to an outage with our 3rd-party chat vendor, LiveChat.
Login Issues on Both Portal and Beta for Instance H
Timeline · 1 update
- resolved Jun 06, 2025, 10:29 PM UTC
Reported issues logging in to both our production and beta portals for customers on instance H.
Slowness and Issues Logging into instance AU1
Timeline · 1 update
- resolved Jun 06, 2025, 10:35 PM UTC
Multiple reports of slowness when loading the portal on instance AU1, as well as issues logging into the portal on the affected instance.