ThreatLocker incident

EU1 Performance Issues

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on March 12, 2026 affecting Portal [Instance EU1] and API [Instance EU1], lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 02:29 PM UTC
Resolved
Mar 12, 2026, 02:58 PM UTC
Duration
29m
Detected by Pingoru
Mar 12, 2026, 02:29 PM UTC

Affected components

Portal [Instance EU1]API [Instance EU1]

Update timeline

  1. investigating Mar 12, 2026, 02:29 PM UTC

    We have reports of some customers unable to log into instance EU1. We are currently investigating.

  2. resolved Mar 12, 2026, 02:58 PM UTC

    EU1 is now fully operational