ThreatLocker incident

We are receiving reports that Admins are not able to Log in. This appears to only impact those on Instance G. We are investigating.

Critical Resolved View vendor source →

ThreatLocker experienced a critical incident on June 9, 2026 affecting Portal [Instance G], lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 03:36 PM UTC
Resolved
Jun 09, 2026, 03:50 PM UTC
Duration
13m
Detected by Pingoru
Jun 09, 2026, 03:36 PM UTC

Affected components

Portal [Instance G]

Update timeline

  1. investigating Jun 09, 2026, 03:36 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 09, 2026, 03:37 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 09, 2026, 03:50 PM UTC

    We have identified the cause, and the issue has been resolved. The team continues to monitor the situation closely to ensure ongoing stability. The outage is now being downgraded. Thank you for your time, patience, and understanding.